X4labs Extender - No product, no response.

1.7
Details
They overcharge for everything. Their products are of mediocre quality. The shipping is slow. And now they haven’t delivered the product after taking payment and are non-responsive to PayPal inquiry. Just buy from a competitor instead; there are several other comparable products for about the same price that work just as well or better.
View full review
ID
#1678154 Review #1678154 is a subjective opinion of poster.
Location
Danbury, Connecticut
Service
X4labs Extender Customer Care

X4labs Extender - Bogus company beware

1.0
Details
would give 0 stars if i could. Order their product 20 days ago. never recieved a tracking number. messaged the customer service and he gave me a tracking number. tracked the package to being delivered to a different state. i messaged customer service and asked questions none got answered he just sent me a new tracking number. the 2nd tracking number shows that my package is "in transit but its been 5 days and hasnt left from the location its in. i messaged customer service angain and told themni wanted a refund and why, and no one has responded to me. horrible customer service and i probably got robbed $100. stay away from this company.
View full review
ID
#1490571 Review #1490571 is a subjective opinion of poster.
Service
X4labs Extender Customer Care
1.9
Details
They had confirmed my order, then emailed me asking for debit card info to confirm it was me. So, i replied to the email, but it is still on hold, and they have not replied to like 5 emails over the past week. I Not only is it very unprofessional, but they have me...
View full review
ID
#1229373 Review #1229373 is a subjective opinion of poster.
Service
X4labs Extender Customer Care
Pros
  • How it offered customization
Cons
  • And did not answer emails
  • How they canceled my order and charged me for it
Reason of review
Poor customer service
Loss
$155
Preferred solution
Let the company propose a solution
1.7
Details
I placed an order for spare parts, which are very expensive, it's been a week , I hate I trusted them, I got an extender from them 4 years ago, services was fast a good, but now they do not respond to phone calls or emails if you are concerned about an order, my order...
View full review
4 comments
Anonymous
#1224675

More information about www.x4labs.com

Richar Ho. X4

www.ic.gc.ca/app/ccc/srch/nvgt.do?lang=eng&prtl=1&sbPrtl=&estblmntNo=234567146035&profile=cmpltPrfl&profileId=1921&app=sold

Title: Chief Executive Officer Richard OH Telephone: (514) 600-3609

Area of esponsibility: Manufacturing/Production/Operations

Email: ohrich@hotmail.com www.facebook.com/ohrich http://forums.corvetteforum.com/c6-parts-for-sale-wanted/2333202-fast-92mm-lsx-intake-manifold.html tel. 514-808-0060

View more comments
ID
#907636 Review #907636 is a subjective opinion of poster.
Location
Skipperville, Alabama
Service
X4labs Extender Customer Care
Reason of review
Poor customer service

X4labs Extender Reviews

  1. 31 reviews
  2. 11 reviews
  3. 3 reviews
  4. 3 reviews
  5. 1 review
X4labs Extender reviews