Product: X4labs Extender Customer Care Clear all filters (3 of 3 reviews match)
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X4labs Extender - Bogus company beware

1.0
Details
would give 0 stars if i could. Order their product 20 days ago. never recieved a tracking number. messaged the customer service and he gave me a tracking number. tracked the package to being delivered to a different state. i messaged customer service and asked questions none got answered he just sent me a new tracking number. the 2nd tracking number shows that my package is "in transit but its been 5 days and hasnt left from the location its in. i messaged customer service angain and told themni wanted a refund and why, and no one has responded to me. horrible customer service and i probably got robbed $100. stay away from this company.
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Review
#1490571 Review #1490571 is a subjective opinion of poster.
Service
X4labs Extender Customer Care
1.9
Details
They had confirmed my order, then emailed me asking for debit card info to confirm it was me. So, i replied to the email, but it is still on hold, and they have not replied to like 5 emails over the past week. I Not only is it very unprofessional, but they have me...
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Review
#1229373 Review #1229373 is a subjective opinion of poster.
Service
X4labs Extender Customer Care
Pros
  • How it offered customization
Cons
  • How they canceled my order and charged me for it
  • And did not answer emails
Reason of review
Poor customer service
Loss
$155
Preferred solution
Let the company propose a solution
Tags
  • Arlanweb Inc
  • My X4 Labs Review
1.7
Details
I placed an order for spare parts, which are very expensive, it's been a week , I hate I trusted them, I got an extender from them 4 years ago, services was fast a good, but now they do not respond to phone calls or emails if you are concerned about an order, my order...
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4 comments
Anonymous
#1224675

More information about www.x4labs.comRichar Ho. X4 www.ic.gc.ca/app/ccc/srch/nvgt.do?lang=eng&prtl=1&sbPrtl=&estblmntNo=234567146035&profile=cmpltPrfl&profileId=1921&app=sold ...

Review
#907636 Review #907636 is a subjective opinion of poster.
Service
X4labs Extender Customer Care
Reason of review
Poor customer service

Contact X4labs Extender Customer Service

Mailing Address:
X4 Labs Inc.
100 Chemin de Lotbinière
Vaudreuil-Dorion, Quebec QC J7V 7P9
Canada
Phone:
(866) 851-8858
All X4labs Extender Contacts