I ordered an X4 Labs extender in October of this year (Order #5424) and when i got it i realized that the package i got had too many bells and whistles so i decided to refund it to get a simpler package. I requested a refund in the way they asked, and followed all the directions in their automated email they sent me.
I sent back the Extender on October 27th and today is November 21st and still have yet to receive a single cent for my refund and now i have no product or money that i used to buy it with.
Stay away from this company, they are unreliable and now i'm out of $270 and the extender that i sent back requesting a refund for! Very unprofessional