Sydney, New South Wales
1K views 6 comments
100% full Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Location
Price Affordability
Product or Service Quality
Staff
Website

Hopefully I can help some others save their money and time with this review.

Firstly, I purchased from x4labs.com because they had an Australian phone number and stated shipping was from within Australia. FIRST LIE.

Secondly, after receiving an incomplete package they simply refused to believe they sent me anything other than a complete package (I ordered the most expensive one). Then when requesting a refund they made it next to impossible.

I contacted the relevant authorities in Canada (where they are from) and was told they did not even hold a legal license to be selling the product and that they would be investigated. Doctor approved they state on their site, yeah right!

Just another one of those companies that spend thousands on marketing, probably get a cheap Chinese made product and wrap it up in fancy packaging on a fancy looking website - but do not deliver what they promise. Scammers like this really, really get to me. Enough is enough.

Ever since doing some more research I have found there is only two *** extenders that are approved in Australia. I'm Australian if you can't already tell, so I wanted a product that was from a local company for warranty and support etc. There is a product called Andropenis Gold and one called Jes Extender that are both approved by the Australian TGA. However I found the Jes Extender Gold to be the most comprehensive package and the quality is absolutely outstanding. It makes the X4 extender look like a $2 piece of ***, there's simply no comparison in quality.

For any Australian men, go with Andropenis Gold if funds are tight, or look up the Jes Extender Gold comprehensive package if you want the best money can buy.

Peace to all whom may read this.

Jake

Reason of review: False Advertisement, Bad quality, bad customer service..

Monetary Loss: $400.

Preferred solution: Stop scamming Australians, stop falsely advertising. You should be ashamed of yourselves..

I didn't like: False advertisement, Not doctor approved, Poor quality.

Had an Experience with X4labs Extender?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1147405

x4labs Team ,They can help you too:

https://ca.linkedin.com/in/richard-oh-7484b95b?trk=prof-samename-name owner of X4labs and https://interfulfillment.com Saint-Laurent, Quebec, Canada

Anonymous
#1144960

He can help you, to contact:

Company Name: X4 Labs Inc. Canada

Owner/Entrepreneur: Richard Oh ohrich@hotmail.com

www.facebook.com/ohrich

Business Type: Manufacturer

Tel: 1-514-2709595 tel. 514-808-0060 Street Address: 6855 De L'epee Suite: 302 City: Montreal Province/State: Quebec Country/Region: Canada Zip: H3N2C7 Telephone: 1-514-2709595 Fax: 1-514-2703752

X4Labs
#965617

Hi Jake, we apologize for any aspects you may have found negative in your shopping experience with us. We would appreciate if you could reply with your order ID number so we can contact you directly regarding your package.

Thanks.

Rodney
to X4Labs #966451

Hello X4 Labs,

This review really saved me from wasting my money I feel.

How about you address the other issues?

Why don't you tell us why you use dubious switch and bait tactics like using local phone numbers and state that shipping is local to the web visitors country when in fact the shipping is from Canada?

Why don't you tell us how you can keep going on with this scam that you state your products are "Doctor approved" and "class 1 medical devices" when they are not even approved in your own country or anywhere in the world as far as I can research?If they aren't real medical devices what are they?

Cheap Chinese made *** I suppose.

Companies like yours implode sooner or later, either build your reputation on trust or kiss your company goodbye eventually.The foundation X4 labs has built for itself is on sand and the tide is coming in.

X4Labs
to Rodney #966517

Hi Rodney,

If you have a customer service or product related question you would like answered, please reply with your specific order ID# and we will get back to you to resolve the issue as soon as possible.You can also feel free to call or email using the contact information below.

If you would like more information about our policies (including shipping), that information can be found on our website.

We pride ourselves on world class customer service and user support.

While do we appreciate your opinion, there is nothing we can help you with from a customer service perspective as you are not an existing customer or even potential customer as you stated in your reply.Regardless, we thank you for your interest in our products.

Regards,

X4 Labs Customer Support 1-866-851-8858 info@x4labs.com

Rodney
to X4Labs #967681

Nice side step to avoid the real issues.

It's clear from your reply you are a very shady company. World class customer support, that can't even address the real issues? Yeah World class alright.

I'm glad I didn't waste any money on your company.

You May Also Like

It Works - Do not become a distributor It Works "I signed up as a loyal customer with ItWorks in May. Had some great results with the products so I finally jumped on as a distributor. Big mistake. The friend..." Read more Review about Advocare Mns C Supplement from Katy, Texas Advocare "I have had a severe allergic reaction to advocares MNS C & crave check. Face,ears, & neck swelled up after two days on it. Not sure if I'll get my..." Read more X4labs Extender - X4Labs Gold Luxury Edition X4labs Extender "I bought this device and it was shipped directly from china even though the rep on the phone told me it was shipped from Canada. The label had all..." Read more Advocare - It works Advocare "I was 182 now 113 so it works but you must work at is to. There is no pill that will make you skinny. You must follow the program...." Read more Gearbest - Mini Octopus Style Mobile Phone Stand Flexible Tripod Gearbest "I bought tripod for a smartphone. The smartphone itself now stands and can be turned in any direction. To watch the video is very convenient, I recommend to buy. Excellent..." Read more Mary Kay - Ripoff Mary Kay " I recently purchased the attached product (crme to powder foundation) from a Mary Kay representative that I work with. I was very surprised when I saw the miniscule amount..." Read more Lacy Lox And Lkm Hair And Beauty - LACYLOX.COM IS A FAKE RIP OFF BOOTLEG WEB SITE Lacy Lox And Lkm Hair And Beauty "LacyLox Lacy Lox is a scam imitation website tricking people into thinking they are buying genuine Ruth's Beauty products. They even have reviews of Ruth's Beauty products on their site,..." Read more A N And Associates Florencescovel Canada - These scammers seem to be able to get away with murder A N And Associates Florencescovel Canada "I ordered a sleep aid from A N & Associates FlorenceScovel (please note I am referring to the company from Canada only). It took weeks to arrive and was then..." Read more