I am new to offer up as of today and I placed my first order on some detergent. The payment went through, but I have no way of communicating the seller.

Everytime I attempted to message my seller, I receive an "oops error message" stating that I can not send message because it is not approved by the offer up community! There is no reason for that message. All I'm trying to ask is how can I receive my order. The product is now paid and I have no way of getting my product!

The stupid recording when I initially call the offer up customer service said that they were closed. So then I called during noon and the stupid recording does not let me talk to a live person, but instead directs me back to their website to resolve the issue.

Their information on their website does not help! They suck!!!

Reason of review: Poor customer service.

Monetary Loss: $35.

Preferred solution: Full refund.

X4labs Extender Pros: Product itself.

X4labs Extender Cons: False advertisement.

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