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1.0
Details
Additional Fees
Additional Services
Customer service
Delivery Service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Price Affordability
Product or Service Quality
Reliability
Value for money
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I am new to offer up as of today and I placed my first order on some detergent. The payment went through, but I have no way of communicating the seller.

Everytime I attempted to message my seller, I receive an "oops error message" stating that I can not send message because it is not approved by the offer up community! There is no reason for that message. All I'm trying to ask is how can I receive my order. The product is now paid and I have no way of getting my product!

The stupid recording when I initially call the offer up customer service said that they were closed. So then I called during noon and the stupid recording does not let me talk to a live person, but instead directs me back to their website to resolve the issue.

Their information on their website does not help! They suck!!!

Reason of review: Poor customer service.

Monetary Loss: $35.

Preferred solution: Full refund.

X4labs Extender Pros: Product itself.

X4labs Extender Cons: False advertisement.

  • Arlanweb Inc
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