Reviews and Complaints
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$9K CLAIMED LOSSES
64 TOTAL REVIEWS
31.9K PAGE VIEWS
4 ISSUES RESOLVED
X4labs Extender - Haven’t received my package
Customer service is Super Terrible
X4labs Extender - Clinical Trial
I have just completed my clinical trial. How do i get my refund?
X4labs Extender - Deluxe Edition Extender Review from Ocala, Florida
I had a similar issue. Being the conscious buyer that I am, I read all the tiny and small print in case I needed to return it. My Deluxe edition does comes with the money back guarantee, however you must sign up for their forums and post a minimum of 25 post, amongst many other requirements. So I signed up, started reading some posts and read the posting rules which stated that you could not post any comments that would be deemed harmful about their product. That should have clued me in there. You can't get a refund unless you post 25 positive posts about there product. Humm. Ok. So my first issue was the shipping out of Canada, when the web site said it would ship from my home state (bate and switch). So I posted a comment about that seeing as it wasn't about their product. Second issue, the web site offered a $50 "gift card" for future purchases (no catches or fine print there, I checked). When I received my extender a week later it came with a $50 "coupon" off future purchases of $100 or more (bate and switch again). So I posted another comment about that, also seeing as how it had nothing to do with their product. Well several days passed and I noticed my first two posts were deleated without notification nor explanation. So I reread there posting rules. Well, lo and bohold they changed the wording to read "about the company" instead of about their "product". I can see why it's so difficult to receive a refund with a multitude of requirements, rule changing, and bate and switch tactics.
Reason of review
Problems with payment
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