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Resolved
2.4
Details
I have followed the return instructions and successfully sent the item back to their reutrn department with only two items out of the plastic but have yet to hear from anyone in the company on whether or not they recieved it. Im beyond frustrated because no one will...
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1 comment
X4Labs
#1321501

Hello,We appreciate you taking the time to mark this issue as RESOLVED! We understand that you were frustrated while waiting for your return to be processed but, as you learne...

Review
#1035500 Review #1035500 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Resolved
1.0
Details
I ordered an X4 Labs extender in October of this year (Order #5424) and when i got it i realized that the package i got had too many bells and whistles so i decided to refund it to get a simpler package. I requested a refund in the way they asked, and followed all the...
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1 comment
X4Labs
#1247107

Hello, we are pleased that we were able to resolve your matter as soon as your return was processed. When returning an order, we request that you are patient as it does take s...

Review
#959230 Review #959230 is a subjective opinion of poster.
Resolved
I got an email today from this site informing me it's been 6 months since I posted this, 6 months! And I still have yet to hear back from x4 about my refund! This is ridiculous because it's been two years since I've owned the product and it's coming up to two years...
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Review
#873185 Review #873185 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Resolved
2.3
Details
Over a year ago, I purchased the X4 Extender and completed their clinical trial, submitted my results, not once, not twice, but three times!!! Every time I submitted my trial papers, I never hear back from the company, resulting in me having to call in. Every time I...
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8 comments
Anonymous
#1224671

x4labs inform:Richar Ho. X4 www.ic.gc.ca/app/ccc/srch/nvgt.do?lang=eng&prtl=1&sbPrtl=&estblmntNo=234567146035&profile=cmpltPrfl&profileId=1921&app=sold Title: Chief Executiv...

Review
#759574 Review #759574 is a subjective opinion of poster.
Pros
  • Product
Cons
  • False advertisement
  • Being lied to
Reason of review
Poor customer service
Loss
$175
Preferred solution
Full refund
Tags
  • trial offer
  • Traction Device
  • Penile Traction Therapy

Contact X4labs Extender Customer Service

Mailing Address:
X4 Labs Inc.
100 Chemin de Lotbinière
Vaudreuil-Dorion, Quebec QC J7V 7P9
Canada
Phone:
(866) 851-8858
All X4labs Extender Contacts