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I have put an order and tried to contact them several times but still haven't received the tracking number... This is clearly a scam BEWARE! I was guaranteed 3-7 business days. I was charged. I have called to number listed on there website three times now. Each time...
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1.0
I didn't like
  • False advertisement
  • Fraudulent activities
  • Are scammers
#1382262
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X4labs Extender - Haven’t received my package

Customer service is Super Terrible
2.5
Details
Customer service
Price Affordability
#1380204
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I ordered April 23rd. Its now May 21st o have still not recieved my order. I was guaranteed 3-7 business days. I was charged $329.34. I have called to number listed on there website twice now. Each time someone claims to logg my issue and claims someone will call me...
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1.0
#1261353
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They had confirmed my order, then emailed me asking for debit card info to confirm it was me. So, i replied to the email, but it is still on hold, and they have not replied to like 5 emails over the past week. I Not only is it very unprofessional, but they have me...
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1.9
I liked
  • How it offered customization
I didn't like
  • And did not answer emails
  • How they canceled my order and charged me for it
#1229373
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The only thing there was was sales ads no *** help
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Anonymous
Anonymous

*** company !!! Why is this company still allowed to keep ripping people off ??? Because it's in Canada. Don' know what else to add other to agree totally with all the other c...

1.1
#1221595
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I ordered a extender a couple days ago, I’ve been waiting for them to send me a email saying that they received my payment not a word yet. I’ve tried contacting the company several times with no prevail. Pros:a “nice” looking place website . Cons:Terrible customer...
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1.5
#1178689
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I have attempted to contact x4labs a few times to no avail. The number on their site goes to sales dept that will forward my concern but nothing has happened yet. As per the tracking that I did receive it says it was delivered but I still don't have the package. I was...
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1.0
#1151676
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Basically everything that guys are already complaining about (I wish I read this site first). The fact they openly deceive everyone by stating a local phone number and say that shipping is from your local country - that to me is just a downright lie. X4 labs - I'm...
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Anonymous
Anonymous

I had much of the same problem. I returned the product and months went by with no response or refund. PayPal stepped in and simply took the money back for me. Would never do b...

1.0
I didn't like
  • Worst service
  • False advertisement
  • Not doctor approved
#639715
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Since this is the only web site where i found the company actually responds to their complaints i thought i will give it a shot to complain here. Its too early to review the product for gains result but it does look promising. However my complaint, and hence the one...
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X4Labs
X4Labs

Hello, we appreciate you choosing X4 Labs for penile traction therapy and apologize for any issues you have had with your order. Reply with your order number and we will do wh...

1.0
#1085298
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Contact X4labs Extender

Mailing Address:
X4 Labs Inc.
100 Chemin de Lotbinière
Vaudreuil-Dorion, Quebec QC J7V 7P9
Canada
Phone:
(866) 851-8858
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X4labs Extender Products and Services

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X4labs Extender - I’d like a refund

On Monday 4th December I purchased the Peyronies Limited Edition Order (#21079) I’ve emailed you and submitted forms multiple times as I haven’t received any tracking number or further emails as to why I haven’t received my package. I’d like a refund!!
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1145742
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