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I ordered April 23rd. Its now May 21st o have still not recieved my order. I was guaranteed 3-7 business days. I was charged $329.34. I have called to number listed on there website twice now. Each time someone claims to logg my issue and claims someone will call me...
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1.0
#1261353
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They had confirmed my order, then emailed me asking for debit card info to confirm it was me. So, i replied to the email, but it is still on hold, and they have not replied to like 5 emails over the past week. I Not only is it very unprofessional, but they have me...
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1.9
I liked
  • How it offered customization
I didn't like
  • How they canceled my order and charged me for it
  • And did not answer emails
#1229373
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X4labs Extender - Garbage

The only thing there was was sales ads no *** help
1.1
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Advertised vs Delivered
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Website
#1221595
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I ordered a extender a couple days ago, I’ve been waiting for them to send me a email saying that they received my payment not a word yet. I’ve tried contacting the company several times with no prevail. Pros:a “nice” looking place website . Cons:Terrible customer...
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1.5
#1178689
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X4labs Extender - Clinical Trial

I have just completed my clinical trial. How do i get my refund?
2.6
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Advertised vs Delivered
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Discounts and Special Offers
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Website
#1158425
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I have attempted to contact x4labs a few times to no avail. The number on their site goes to sales dept that will forward my concern but nothing has happened yet. As per the tracking that I did receive it says it was delivered but I still don't have the package. I was...
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1.0
#1151676
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X4labs Extender - I’d like a refund

On Monday 4th December I purchased the Peyronies Limited Edition Order (#21079) I’ve emailed you and submitted forms multiple times as I haven’t received any tracking number or further emails as to why I haven’t received my package. I’d like a refund!!
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1145742
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X4labs Extender - Still haven't received the package

I still haven't received the package and it's been over a month. Very disappointed and horrible customer service!!!!!!
1.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
#1094467
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Since this is the only web site where i found the company actually responds to their complaints i thought i will give it a shot to complain here. Its too early to review the product for gains result but it does look promising. However my complaint, and hence the one...
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X4Labs
X4Labs

Hello, we appreciate you choosing X4 Labs for penile traction therapy and apologize for any issues you have had with your order. Reply with your order number and we will do wh...

1.0
#1085298
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Contact X4labs Extender

Mailing Address:
R. OH Canada
PO BOX 65511 1365 Beaumont Ave.
Montreal, Canada MTL H3P 3H8
Phone:
(866) 970-9595
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X4labs Extender Products and Services

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X4labs Extender - Didn't receive tacking info and haven't received the package

I placed an order on 7/31/17. It said my order was complete and my card was charged but I never received a tracking number and have not received the package. I would like a refund.
1.0
Details
Website
#1085180
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