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I ordered a extender a couple days ago, I’ve been waiting for them to send me a email saying that they received my payment not a word yet. I’ve tried contacting the company several times with no prevail. Pros:a “nice” looking place website . Cons:Terrible customer...
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1.5
#1178689
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X4labs Extender - Clinical Trial

I have just completed my clinical trial. How do i get my refund?
2.6
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1158425
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I have attempted to contact x4labs a few times to no avail. The number on their site goes to sales dept that will forward my concern but nothing has happened yet. As per the tracking that I did receive it says it was delivered but I still don't have the package. I was...
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1.0
#1151676
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X4labs Extender - I’d like a refund

On Monday 4th December I purchased the Peyronies Limited Edition Order (#21079) I’ve emailed you and submitted forms multiple times as I haven’t received any tracking number or further emails as to why I haven’t received my package. I’d like a refund!!
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1145742
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X4labs Extender - Still haven't received the package

I still haven't received the package and it's been over a month. Very disappointed and horrible customer service!!!!!!
1.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
#1094467
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Since this is the only web site where i found the company actually responds to their complaints i thought i will give it a shot to complain here. Its too early to review the product for gains result but it does look promising. However my complaint, and hence the one...
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X4Labs
X4Labs

Hello, we appreciate you choosing X4 Labs for penile traction therapy and apologize for any issues you have had with your order. Reply with your order number and we will do wh...

1.0
#1085298
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X4labs Extender - Didn't receive tacking info and haven't received the package

I placed an order on 7/31/17. It said my order was complete and my card was charged but I never received a tracking number and have not received the package. I would like a refund.
1.0
Details
Website
#1085180
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I have pyronie's disease, and I was surfing the net for a solution when x4labs was poping up all the time. after some researches and reviews I visited x4Labs website to see whats is best for my situation. I had a live chat which is pretty cooperative (BUT ONLY BEFORE...
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X4Labs
X4Labs

Hello, we appreciate your feedback. We pride ourselves on post-sale customer support for all of our users. We apologize for your frustration. Please reply with your order numb...

1.0
I liked
  • I liked the website how the design it to fraud people
I didn't like
  • Response after sale
#1054955
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April 24, 2017 place a order and never received same. Here's the order #13575 so please refund money now! Any questions you can email me at daddyscales @ prodigy.net Thank you ! Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok...
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X4Labs
X4Labs

Hello, and thanks for your message. Your order (#13575) has been refunded in full. Here is what happened regarding your order. As stated on our website, it required that you e...

#1043890
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I have followed the return instructions and successfully sent the item back to their reutrn department with only two items out of the plastic but have yet to hear from anyone in the company on whether or not they recieved it. Im beyond frustrated because no one will...
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X4Labs
X4Labs

Hello,We appreciate you taking the time to mark this issue as RESOLVED! We understand that you were frustrated while waiting for your return to be processed but, as you learne...

2.6
#1035500
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