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2.4 Based on 16 reviews
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I placed an order for spare parts, which are very expensive, it's been a week , I hate I trusted them, I got an extender from them 4 years ago, services was fast a good, but now they do not respond to phone calls or emails if you are concerned about an order, my order number is 3983, however I fear I have lost this one, so I am here to warn others, beware! Read more

Was this review helpful? 1 0

I got an email today from this site informing me it's been 6 months since I posted this, 6 months! And I still have yet to hear back from x4 about my refund! This is ridiculous because it's been two years since I've owned the product and it's coming up to two years since I was suppose to be refunded! With that being said, I'll probably get some excuse like it's still processing, granted it's been a LONG time, or someone will contact you. I... Read more

Was this review helpful? 2 0

I bought a Deluxe Extender from X4Labs and they promised to deliver within 6 days. I placed my order on the 20th April, 2016 and I expected an email with parcel tracking details as promised, its now over a month nothing has come through. Even that parcel tracking number has not been sent to me, which means the parcel has not been dispatched. I have written a couple of emails to them, inquiring about my parcel, but they just don't respond to my... Read more

Was this review helpful? 3 1

X4 labs sucks I have one but I never got to use it because it's too complicated to used and uncomfortable it's been more than a year and I only used it once. I don't recommend this product I totally wasted my money. Jhon alberto Read more

Was this review helpful? 2 0

Over a year ago, I purchased the X4 Extender and completed their clinical trial, submitted my results, not once, not twice, but three times!!! Every time I submitted my trial papers, I never hear back from the company, resulting in me having to call in. Every time I call in, I get told that they never received the documents. Till this day I am still waiting for my refund, however, I did stop calling because it has gotten too frustrating. I... Read more

Was this review helpful? 6 0

x4labs claims that it is safe to try the extender because of the 1 year guarantee they are supposed to give. The reality is different. They make it as hard as possible to qualify for a refund, and when you do they subtract a lot of money for processing, restocking, shopping fees and parts that are missing (and of course there will be after trying things out). When you are not satisfied with what you receive, even apart from the results, then... Read more

Was this review helpful? 7 2

I ordered a Premium Edition Extender from X4. It arrived rather quickly but I am still having difficulty understanding how to use the device exactly. I work during the day while the customer service line is available so I really can't call in. I have gone back and forth with customer service and they are trying to help me but at this point I feel pretty discouraged. Before ordering I did do my research about this type of therapy but had no idea... Read more

Was this review helpful? 3 1

Ok so I have been using my X4 extender for about 3 hrs a day for over 2 months. After this amount of time I have not gained a single mm. The product is not comfortable like they advertise, even though it has the thicker straps and mulitple support system which I paid extra for. I find when turning up the tension a bit my *** just slips out. After looking up some others who have had similar experiences I saw this website. Now to learn X4 labs do... Read more

Was this review helpful? 6 1

I ordered a extender from x4labs.com a few days ago and they had a device was on sale for 45% off. I just checked and it's now 50% off! WTF this is a scam and i want a refund on the price difference now! I'm really annoyed now that i have to chase these people down when they should have notified me about an upcoming sale when i ordered. Will call them to get the difference refunded back or I will return the product, the choice is theirs! I will... Read more

Was this review helpful? 14 1

I ordered a deluxe edition *** extender device from them but wanted to make sure I got maximum tension so i upgraded the springs set for 10 bucks. When I got my package i only got one set of springs. Basically i payed for two and only got one. I dont even know if they were the default deluxe springs or the upgraded ones because i have nothing to even compare them to. Since than i called to complain and they said they would ship them out but 10... Read more

Was this review helpful? 13 1
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